Jan 4Resource Management: Need of the hourBlog by Roshni Saraf What Is Resource Management? Resource management is the process of organizing, scheduling, and allocating resources to ensure that a business can meet its goals and objectives. …Resource Management2 min readResource Management2 min read
Jan 2The Power Of Right Customer Onboarding ToolBlog by Roshni Saraf Customers require onboarding at every stage of the user journey, whether for a new feature, a product update, or something else. Customers are less likely to seek alternatives when they know your competitive advantage. …Customer Onboarding3 min readCustomer Onboarding3 min read
Dec 30, 2022Customer Success: A Product Of Customer OnboardingBlog by Roshni Saraf “Your Customer is going to get to vote and talk. You want them out there as salesmen for you. In fact, customer delight is the main ingredient of success. You will succeed if you have delighted customers. Don’t settle for satisfied.” …Customer Success2 min readCustomer Success2 min read
Dec 29, 2022The Future of B2B SaaS Customer Onboarding in 2023 [5 Trends to Watch Out For]Blog by: Megha Poojari While 2022 saw the rise and fall of many B2B SaaS organizations, there’s no denying the fact that many VC firms and B2B investors still consider that there are a lot of opportunities to look forward to in 2023. …Customer Onboarding4 min readCustomer Onboarding4 min read
Dec 26, 2022Why Budgeting For The Customer Onboarding Tool Is Critical To Success In 2023?Blog by Chirabrata Das “It is too early for us to invest in an onboarding tool” — that is the typical response we heard from many prospects we have interacted with in the last few months. Businesses gradually realize the importance of repeat business (recurring revenues) from existing customers. It…Customer Onboarding Tool4 min readCustomer Onboarding Tool4 min read
Nov 17, 2022How To Lower Your SaaS Customer Churn?Blog by Roshni Saraf Customer churn can significantly impact SaaS businesses and cause inflation in their recurring revenue. A recent study by Accenture Strategy stated that “Enterprise SaaS companies lose $1.6 trillion per year due to customer churn!” Customer churn happens when a customer stops using your products or services…Customer Success6 min readCustomer Success6 min read
Oct 25, 2022Why Is Cross-Functional Collaboration Extremely Important In Enterprise Saas?Blog by Roshni Saraf “Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows ordinary people to attain uncommon results. “ ~ Andrew Carnegie Customer onboarding is critical for any SaaS enterprise. Consider losing…Cross Functional Teams4 min readCross Functional Teams4 min read
Oct 4, 2022Why You Shouldn’t Use Project Management Tools for Customer OnboardingBlog by Roshni Saraf Enterprise SaaS companies struggle to provide a faster time to value to their customers because they rely on silos of legacy project management tools for their customer onboarding. …Project Management Tool5 min readProject Management Tool5 min read
Aug 30, 2022How to Choose The Right Customer Onboarding Tool for BusinessBlog by Roshni Saraf B2B SaaS companies focus on building a business model that meets the needs of their customers with a customer-centric approach to simplify their customer onboarding and implementation. Customer centricity is crucial in an organization’s overall business goals. …Customer Onboarding Tool6 min readCustomer Onboarding Tool6 min read
Aug 24, 2022Things You Should Know about Revenue Leakage in B2B SaaSBlog by Chirabrata Das According to Baremetrics data, SaaS businesses lose about 9% of their monthly recurring revenue (MRR) due to failed payments and involuntary customer churn. It can add up to a significant loss of revenue in the long run. With increasing focus on the post-sale customer lifecycle, many…Revenue5 min readRevenue5 min read
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